Please read these Terms of Service carefully before using the products and services provided by AURESILK (hereinafter referred to as “this website”). By completing any operation on this website, such as registration or placing an order, you indicate that you fully understand and agree to be bound by these terms. If you do not accept these terms, please immediately stop using this website.

I. Order Confirmation and Effectiveness

The information displayed on this website regarding silk scarf products, prices, inventory, etc., is for reference only. The specific details shall be subject to the information on the order checkout page.
After you submit an order, the system will automatically send an order confirmation email to the email address you provided. However, this email is merely a notification of the order information and does not indicate that the order has taken effect. The order shall be deemed effective upon receipt of the shipping confirmation email sent by our company, which includes the logistics tracking number.
In the event of product shortages, price display errors, system failures, or other abnormal circumstances, our company reserves the right to cancel or modify the order and notify you via email or SMS, while fully refunding any amounts already paid.

2. Product Delivery and Logistics (Details)

3. Return and Refund Policy ( Details)

4. Payment and Refunds

This website supports PayPal payments. The payments you make will be securely processed by a third-party payment institution, and our company guarantees that it will not store your payment-related sensitive information.
Except for refunds made in accordance with the return and exchange policy, if a refund is required due to system failures, duplicate charges, or other reasons, we will proactively contact you and process the refund as soon as possible after verification. The refund will be returned via the original payment method.

5. V. Privacy Protection

Our company strictly complies with relevant privacy protection laws in applicable countries and regions. We collect your personal information (including but not limited to name, contact information, shipping address, payment information, etc.) solely for order processing, customer service, and product delivery.
Without your explicit consent, we will not disclose your personal information to any third party, except as required by law, to protect the legitimate rights and interests of our company and other users, or to cooperate with judicial investigations.
We implement necessary technical and managerial measures to ensure the security of your personal information, preventing information leaks, loss, or unauthorized use. In the event of an information security incident, we will promptly notify you and take appropriate remedial measures.

6. Intellectual Property Rights and Usage Restrictions

All content on this website, including but not limited to product images, text descriptions, trademarks, logos, etc., is the intellectual property of our company or the relevant rights holders. Without our company’s written permission, you may not reproduce, distribute, modify, or use any content on this website for commercial purposes.
You may only use this website for personal, lawful consumption purposes and may not use it for any illegal activities or to interfere with or disrupt the normal operation of this website.

7. Disclaimer

In the event that the Company is unable to perform or is delayed in performing its obligations under these Terms of Service due to force majeure (including but not limited to natural disasters, wars, government actions, cyberattacks, communication failures, etc.), the Company shall not be liable, but will notify you promptly and take reasonable remedial measures under permissible circumstances.
The product information and descriptions on this website are endeavored to be accurate, but may contain delays in information updates or descriptive errors. The Company makes no express or implied warranties regarding the accuracy, completeness, or timeliness of such information and shall not be liable for any losses arising from reliance on such information.

8. Amendment and Interpretation of Terms

The Company reserves the right to amend these Terms of Service based on business development, changes in laws and regulations, or other circumstances. The amended terms will be posted on this website and will take effect upon the expiration of the posting period. If you continue to use this website after the amended terms take effect, you are deemed to have accepted the amended terms.
The interpretation, enforcement, and resolution of disputes under these Terms of Service shall be governed by the laws of the People’s Republic of China (excluding conflict of laws rules). In the event of any dispute arising between you and the Company regarding these Terms of Service or the use of this website, the parties shall first attempt to resolve the matter through friendly negotiations; if negotiations fail, either party may bring a lawsuit to the competent court in the location of the Company’s registered office.
If you have any questions or suggestions regarding these Terms of Service, please feel free to contact us at service@auresilk.com.

AURESILK Team